Get in touch
Mitr publishes information about 1.6 lakh organisations, so it had better be possible to reach us about it. One address, read by a person.
Mitr is a small operation, so replies aren't instant — but every email is read by a person, not a queue. If you're writing about a specific organisation, include a link to its page and we can act on it much faster.
Before you write — some things are faster to do yourself
Your organisation's listing is wrong
The fastest fix is to claim the page — then you can edit the record yourself, permanently, without waiting on us. If you can't claim it or something is badly wrong, write and tell us which organisation and what's incorrect.
A listing is misleading, duplicated or fraudulent
Every organisation page has a Report control — that's the quickest route, because it attaches your report to the exact record. Use email if the problem spans several listings or needs explaining.
A question about verification or a trust level
The methodology is published in full, including how the score is calculated and what it deliberately does not mean. If it doesn't answer your question, ask.
Press, research or partnerships
Working on something about India's non-profit sector, or want to talk about using the directory? Get in touch — and say enough in the first email that we can be useful in the reply.
Corrections
A directory assembled from 1.6 lakh rows of government registry data will contain errors — stale addresses, dead phone numbers, organisations that wound up years ago, the same organisation listed twice under slightly different names. We'd rather hear about them than not.
If it's your organisation, claiming the page is both faster and permanent: you edit the record directly and it stays fixed. If it isn't yours, use the Report control on the page or write to us.
What we can't help with
- Registering an NGO, or Darpan / 12A / 80G / FCRA applications. Those are government processes and Mitr has no role in them — we only read the public record they produce. Go to the relevant department directly.
- Removing an organisation from the government registries. We can talk about the page on Mitr, but the underlying record belongs to the registry that published it.
- Vouching for an organisation.We don't audit anyone and we won't tell you an NGO is safe to fund. Here's how to check one yourself.
- Buying a trust level or better placement.Not for sale, at any price. If someone offers it to you in Mitr's name, they aren't us — and we'd like to know.